Acceptable Use Policy

Scope and Application of Policy

Entire Tech maintains this Acceptable Use Policy ("AUP") to provide users of its Services with a clear statement of rules and use restrictions that apply to the use of Entire Tech’s Services.

This AUP forms an integral part of the Terms of Service that govern your use of Entire Tech’s Services. Your compliance with and cooperation in Entire Tech’s enforcement of this AUP is an express condition to your continuing contractual rights to use Entire Tech’s Services. This AUP also applies to your employees, agents, contractors and end users. The evolving nature of the Internet and on-line commerce makes it necessary for Entire Tech to reserve the right to make changes to this AUP at any time. You agree that any changes will be effective when posted on-line at this location and that your continued use of Entire Tech’s Services will constitute your acceptance of any changes or additions to this AUP. You may determine the date of posting at the Effective Date section at the end of this AUP.

This AUP is not intended to address all possible unacceptable uses of Entire Tech’s Services. As a result, Entire Tech reserves complete discretion to determine what constitutes an unacceptable use of its Services and reserves the right to suspend or terminate your Services, or take such other action as Entire Tech deems appropriate in its sole discretion.

Prohibited Uses

YOUR USE OF Entire Tech’s SERVICES MAY NOT VIOLATE ANY OF THE FOLLOWING PROVISIONS. Entire Tech MAY SUSPEND OR TERMINATE YOUR SERVICES IF IT DETERMINES, IN ITS SOLE AND EXCLUSIVE DISCRETION, THAT YOU HAVE ENGAGED IN ANY ACTIVITY THAT VIOLATES THIS AUP. YOU VIOLATE THIS AUP WHEN YOU, YOUR END USERS OR ANY THIRD PARTY ACTING ON YOUR OR YOUR END USERS’ BEHALF, ENGAGE IN ANY ACTIVITY, DIRECTLY OR INDIRECTLY, OR ATTEMPT TO ENGAGE IN AN ACTIVITY, WHETHER SUCCESSFULLY OR OTHERWISE, CONTRARY TO THE TERMS OF THIS AUP.

Entire Tech WILL NOT INTERVENE OR BECOME INVOLVED IN ANY DISPUTES BETWEEN YOU AND A THIRD PARTY. CONSEQUENTLY, Entire Tech RESERVES THE RIGHT, IN ITS SOLE AND EXCLUSIVE DISCRETION, TO SUSPEND OR TERMINATE YOUR SERVICES UPON ITS RECEIPT OF ANY THIRD PARTY COMPLAINT THAT YOU HAVE ENGAGED IN ANY ACTIVITY THAT VIOLATES THIS AUP, THAT MAY OTHERWISE SUBJECT Entire Tech TO LIABILITY FOR ANY REASON, OR THAT MAY CAUSE Entire Tech TO INCUR LEGAL FEES OR OTHER EXPENSES.

Entire Tech MAY SUSPEND AND TERMINATE YOUR SERVICES UNDER THIS AUP WITHOUT NOTICE TO YOU AND YOUR END USERS. Entire Tech MAY ALSO REPORT YOUR ACTIVITIES TO FEDERAL AND/OR STATE LAW ENFORCEMENT AGENCIES.

  1. Lawful Purpose
    You may use Entire Tech’s Services only for lawful purposes. You may not transmit, store or present any information, software, data, file or material in violation of any applicable law or regulation. You may not use Entire Tech’s Services to facilitate, or otherwise assist in, the violation of any law or regulation.

  2. Spamming and Related Activities
    Entire Tech strictly prohibits your use of Entire Tech’s Services to transmit SPAM or to host a site that is advertised or announced via SPAM. "SPAM" is any form of unsolicited advertisement or informational announcement that is transmitted, whether singularly or in bulk, via any Internet-based communications medium including, but not limited to, Microsoft Messenger Service; Chat Programs such as AIM, YIM and MSN; e-mail, Internet facsimile, Internet phone, instant and text messaging (SMS) and IRC applications.

    Activities that violate this policy may also subject you to civil liability to third parties and to criminal penalties.

  3. Permission Based Communications
    You may use Entire Tech’s Services to transmit permission-based communications for purposes of marketing your goods and services, provided that you otherwise comply with the standards set out in this AUP and all applicable laws including, but not limited to, the CAN-SPAM Act. All marketing conducted using Entire Tech’s Services must be permission (opt-in) based. You must keep adequate and verifiable records to prove that your marketing is strictly permission-based. In addition, should you purchase mailing lists or other types of data that are to be used to contact third parties via Entire Tech’s Services, you must verify that the lists have been compiled on a strict "opt-in" basis.

    In addition to the foregoing general requirements, all permission-based communications sent using Entire Tech’s Services must include the following (and you are required to take the corresponding actions set forth below):

    1. A working "unsubscribe" link. (You must honor all unsubscribe requests within 72 hours from the time they enter Entire Tech’s Services.)
    2. The recipient’s accurate e-mail address in the "to" line and the sender’s accurate e-mail address in the "from" line.
    3. A working link to your privacy policy.
    4. A working "abuse" address and/or link. (You must answer all complaints forwarded to this address within 72 hours from the time they enter Entire Tech’s Services.)
    5. An up-to-date website that corresponds with the domain portion of the response e-mail. Your website must conspicuously display your up-to-date mailing address, telephone number and facsimile number.


    You are solely responsible for the transmission of all such permission-based communications. Entire Tech reserves the right to suspend or terminate your Services in the event Entire Tech receives an excessive number of complaints related to your permission-based communications, whether such complaints are made by parties whom "opt-in" or otherwise. You agree that Entire Tech may determine what constitutes an excessive number of complaints in its sole and exclusive discretion.

  4. Copyright Infringement
    You may not use Entire Tech’s Services in any manner that infringes upon the rights of a third party under federal and foreign copyright laws.

    If a copyright owner believes in good faith that Entire Tech is the hosting provider of material that infringes that copyright, the copyright owner may submit a written notification of claimed infringement to Entire Tech directly:

    By Mail:
    Entire Tech Group
    PO Box 592
    Broomall, PA 19008


    By E-mail:
    This email address is being protected from spambots. You need JavaScript enabled to view it.


    Copyright owners should be aware that there are substantial penalties for false claims and that Entire Tech will actively refer complainants to relevant law enforcement agencies.

    In the event that Entire Tech must remove, or disable access to, material on your web site that is alleged to infringe another’s copyright, you acknowledge and agree that Entire Tech may do so by disabling access to your entire web site.

  5. Violations of Other Intellectual Property Rights
    You may not use Entire Tech’s Services in any manner that infringes or misappropriates any other intellectual property rights of a third party including, but not limited to, trademarks, trade names, trade dress, logos, domain names, patents, trade secrets and other proprietary rights of a third party.

    Although Entire Tech reserves the right to suspend or terminate your Services upon its receipt of a third party claim that alleges that you are using Entire Tech’s Services in a manner that infringes such third party’s intellectual property rights, Entire Tech may, in its sole and exclusive discretion, allow you to continue use of its Services provided that you confirm in a timely manner that you have discontinued the allegedly infringing activities or provide Entire Tech with a court order confirming that your activities do not infringe the intellectual property rights of such third party.

  6. Defamation and Harassment
    You may not use Entire Tech’s Services to defame, harass, abuse, libel, slander or threaten a third party.

    Complaints about activity in violation of this policy engaged in by Entire Tech customers or end users may be directed to This email address is being protected from spambots. You need JavaScript enabled to view it..

  7. Child Pornography
    You may not use Entire Tech’s Services to disseminate or display images or other content that constitutes child pornography under United States laws.

    Entire Tech applies a zero tolerance policy to the enforcement of this prohibition. Entire Tech takes an active role in cooperating with law enforcement officials in their efforts to prosecute violations of statutes that prohibit the dissemination of child pornography. Entire Tech reports the use of its Services to disseminate or display child pornography as required by law. You will not be notified that Entire Tech may be cooperating with law enforcement or that Entire Tech has reported the use of its Services in this manner.

    For further information about child pornography, you may visit the web site of the National Center for Missing and Exploited Children at www.ncmec.org.

    Complaints about activity in violation of this policy engaged in by Entire Tech customers or end users may be directed to This email address is being protected from spambots. You need JavaScript enabled to view it..

  8. Disruptive or Abusive Activity
    You may not use Entire Tech’s Services:

    1. to forge, misrepresent, omit, or delete message headers, return mailing information and/or Internet Protocol addresses to conceal or misidentify the origin of a message;
    2. to create or transmit any Internet virus, worm, Trojan horse or computer code intended to disrupt services, destroy data, destroy or damage equipment, or disrupt the operations of the Services;
    3. to maintain open mail relays, forward or propagate "chain" mail or mail bomb;
    4. to engage in denial of service attacks including, but not limited to transmitting packets with an illegal packet size, UDP flooding, ping-flooding, half-open TCP connection flooding and any other use, or otherwise interfere with an Internet user’s terminal session;
    5. in a manner that encumbers or utilizes disk space, processors or other system requirements beyond those allowed by your specific account;
    6. to establish, create or otherwise make available any Internet Relay Chat (IRC) server;
    7. to hack, subvert, or assist others in hacking or subverting the security or integrity of Entire Tech’s Services;
    8. to disseminate or display indecent or obscene images or content;
    9. to solicit information that is considered to be confidential, such as passwords or credit card information, or to crack passwords or to defraud third parties into releasing their passwords;
    10. to solicit or facilitate the performance of any illegal activity, even if the activity itself is not performed; and/or
    11. in any manner that might potentially subject Entire Tech to unfavorable regulatory action, subject Entire Tech to any liability for any reason, or adversely affect Entire Tech’s public image, reputation, goodwill, business or operations.
  9. United States Export Laws
    United States export control laws govern your use of Entire Tech’s Services. These laws apply to you and your use of Entire Tech’s Services regardless of whether you actually reside in the United States.

    You may not use Entire Tech’s Services for any purpose that violates these laws, which may include the sale of products that may be legal to sell in the United States, but illegal to export. You may not use Entire Tech’s Services to provide services to end users with whom United States citizens may not do business.

    For further information about United States export laws, you may visit the United States government’s portal to exporting and trade services at http://www.export.gov/exportcontrols.html.

  10. Privacy
    Entire Tech’s privacy policy may be found at HERE.

    While Entire Tech is concerned with the privacy of on-line communications and websites, the Internet is no more secure than other means of communications. You should assume that all on-line communications are insecure. Entire Tech is not responsible for the security of any information transmitted over its Services, unless it has expressly agreed to do so. Such an agreement must be in writing and signed by an authorized officer of Entire Tech.

  11. IP Addresses
    In connection with your use of Entire Tech’s Services, you may only use IP addresses that are assigned to you by Entire Tech. If you use IP addresses that are not assigned to you by Entire Tech, Entire Tech will suspend your Services from network access until such time as the IP address overlap is corrected. Entire Tech owns all IP addresses that may be assigned to you by Entire Tech. Entire Tech may, in its sole discretion, change these numbers from time to time without notice to you.

  12. Certain Restrictions Applicable to Shared Customers
    If you are the registered owner of an Entire Tech shared account:

    Your Services may not be transferred or used by anyone other than you. You may not sell, lease or assign the Services or any part of the Services to any party not named in Entire Tech’s records. You may allow ftp access and host websites for your end customers without violating this AUP.

    When you utilize an excessive amount of system resources, Entire Tech reserves the right to place CPU process limits on your account to prevent disruption of Entire Tech Services to other customers. Entire Tech reserves sole discretion to determine what constitutes excessive usage of system resources.

  13. Certain Restrictions Applicable to Dedicated Customers
    If you are the registered owner of an Entire Tech dedicated account:

    You are solely responsible for any breaches of security affecting servers under your control. If your server is involved in an attack on another server or system, it may be shut down and Entire Tech may launch an investigation to determine the cause and source of the attack. In such an event, you are responsible for all costs to rectify any damage done to your server and any other requirement affected by the security breach. You acknowledge and agree that Entire Tech will not be liable to you or your end users for any loss or corruption of data or information, inability to access the Internet or Entire Tech’s Services or inability to transmit or receive information as a result of any actions taken by Entire Tech in response to such security breaches. This foregoing sentence may not be construed to diminish or amend any limitations of liability, or restrict the applicability of such limitations, as to Entire Tech that are set forth in the Terms of Service or any other agreement between you and Entire Tech.

    No Credits or Refunds for Suspension and/or Termination of Services

    Entire Tech does not issue credits or refunds for outages incurred as a result of its decision to suspend or terminate its Services for a violation of this AUP. You agree to indemnify, defend and hold harmless Entire Tech from any claims by your end users and any third party that they have been damaged by reason of such suspension or termination of Entire Tech’s Services.

    Monitoring of Services; Cooperation with Law Enforcement; Legal Documents

    You are solely responsible for ensuring that materials disseminated or posted using Entire Tech’s Services comply with this AUP and all applicable laws and regulations. Entire Tech does not review, edit, censor or take responsibility for any information you, other customers or your end users may create.

    Entire Tech may disclose information, including information that you may consider confidential, in order to comply with a court order, subpoena, summons, discovery request, warrant, regulation or governmental request. Entire Tech assumes no obligation to inform you that such information has been provided and, in some cases, may be prohibited by law from providing you with notice.

    On occasion, Entire Tech may have a need to communicate with you about issues that relate to billing, service changes, additions and modifications to its Services. Entire Tech may choose the method of such communication in its sole discretion. The preferred method of communication is via e-mail.

    It is your responsibility to provide and check the account and contact information, including a required valid e-mail address, that you provide to Entire Tech during the sign-up process. It is your responsibility to inform Entire Tech promptly of any changes to your account or contact information. Entire Tech has no responsibility for communications that are misdirected as a result of your failure to provide Entire Tech with updated contact information.



Effective Date: January 1, 2015

This AUP was last updated on January 1, 2016.

 

A True IT Partnership

Total network peace of mind. Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed program is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service.

Total IT support and management for a fixed monthly price – it's that simple. We provide all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications and hardware.

When you outsource the management of your important IT resources to us, we look upon this as a partnership. Our comprehensive approach means we are your IT department. By optimizing your network's performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support - we handle it all for a single, predictable price.

 

Do these issues plague your business?

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Program Advantages:

Increased Productivity: Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution

Reduced Business Impact from IT Failures: Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner

Reduced Network Downtime Through Proactive Maintenance: Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter

 

“This program perfectly suits my business needs and ensures we have optimum uptime to avoid affecting our business.”

Program Features

  • 4x7 Advanced Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.
  • Scheduled Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security.
  • Monthly Network Health Review dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for you.
  • Real Time Optimization keeps your infrastructure optimized through our NOC enterprise-class technology. Critical issues are identified, reported, and resolved in real time.
  • Security and Backup Management keeps your environment secure, protected and available through industry best-practices.
  • Unlimited Remote and Onsite Support ensures the utmost in business stability and reliability. Your single monthly price covers all network, server and workstation support.

Spam, once onto the desktop, leaves your entire business at the mercy of the employee doing the right thing

Program Elements Included Services
Managed Server
  • 24x7 Advanced Performance Monitoring
  • Server Configuration Management
  • Key Application Maintenance
  • Microsoft and 3rd Party Patch Management
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  • Scheduled Preventative Maintenance
Managed Workstation
  • 24x7 Advanced Performance Monitoring
  • Workstation Configuration Management
  • Microsoft and 3rd Party Patch Management
  • Real Time Workstation Optimization
  • Scheduled Preventative Maintenance
Managed Network
  • Firewall Management and Maintenance
  • Router and Switch Performance Monitoring

Managed Security
  • Anti-Virus Monitoring and Management
  • Anti-Spam Monitoring and Management
  • Regular Vulnerability Scan and Report
Managed Backup
  • Backup Deployment and Configuration
  • Backup Performance Monitoring
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  • Scheduled Backup Jobs
  • Data Center Replication and Disaster Recovery Planning
Managed Support
  • Monthly Network Health Review
  • Unlimited Network, End-user and Network Support

 

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EntireTech Group
Our Mission, Vision, and Values.


Our Mission
Entire Tech Group, LLC is dedicated to being your trusted IT partner, delivering the best possible value added services and support for our clients. Our proud history, passionate commitment, and expertise are what drive our company and staff to be an asset to your business. With our commitment to excellence, we provide the highest level of customer service and support allowing your company to focus on what matters most. Your company, your clients, your employees, your families, and communities.

 

 

Our Vision
Our vision is to positively impact, empower, and improve the professional lives of our clients, their staff, and our staff.

Proactively: Playing a role in improving the quality of professional lives through our services, support, and solutions.

Protecting: our clients completed work, on-going work, and ability to work without the worry, stress, or distraction of IT related tasks or issues.

Enhancing: the productivity of our clients and their staff through providing reliable services and support as a value.

People: We care about our clients, their staff, and our staff’s future and lives.

Lives: We know we have an impact on the quality of people’s lives. Network security, up-time, consulting, reliable support, and repairs are essential in improving the professional lives of our clients. By improving the professional lives of our clients, we will improve the personal lives of our clients, their staff, and our staff.

Our Core Values
In all of our relationships, we are committed to proving that we can live up to the standards we set for ourselves.

Service Excellence
Service excellence is more than what we provide, it is who we are. It’s more than just fixing a problem, it is prompt responses, consistent communication, quality services & support, and a focus on providing a superior customer experience each and every time.

Innovation
Innovation is about bringing ideas to being. We recognize that performance through improvements in efficiency, productivity, and quality is linked to innovation. We believe that one size fits one and each client has custom needs, that advancement and improvement is driven by the needs of our clients and we will continuously strive to ensure our services bring value to our clients and their staff.

Teamwork
Together everyone achieves more. We encourage open discussion and exchange to better achieve our goals, a common vision, and for everyone to work in a selfless manner. As a team, we are driven by collaboration, respect, communication and accountability while recognizing that everyone has their own unique role that must be respected and appreciated. We value diversity amongst our employees, irrespective of gender, religion, origin, or age.

Continuous Growth
We embrace perpetual growth and development, continuous learning and constant improvement. We encourage opportunities where learning and improvement enables talented people to realize their full potential to create an environment where a constant flow of great ideas and interactive processes drives our organization forward.

Integrity
We live true to our commitment of integrity and trust. We follow through on promises and provide superior results with modesty.

Have Fun, Live Well
We recognize employees perform best when they are joyful. We provide a workplace that supports and encourages staff to enjoy their work, achieve, laugh, make healthy choices, and balance their work and home lifestyle.

Entire Tech Group, LLC

Service Center
2713 E. Lincoln Hwy
Thorndale, PA 19320
Barley Station Shopping Center

PH 484-786-8049
This email address is being protected from spambots. You need JavaScript enabled to view it. 

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